Support
Questions about Praxis Saxophone or your account? Start with the manual, reach the team, or join the community.
User Manual
Step-by-step guides for every part of the app.
Contact Support
Email the team or send diagnostic logs from the app.
Community
Our Discord is launching soon.
Email Support
support@clefscape.com
We typically respond within one business day.
DMCA / Legal
dmca@clefscape.com
Copyright notices and legal inquiries.
Common questions
What device do I need?
On iOS, Praxis Saxophone requires iOS 17 or later (iPhone SE 3rd gen, iPhone 12, or newer). On Android, Android 8.0 or later is required.
Is there an Android version?
Yes. Praxis Saxophone is available on both the App Store (iOS 17+) and Google Play (Android 8.0+).
Does Praxis send my audio to the cloud?
Pitch detection runs entirely on-device. Short coaching excerpts may go to our AI backend for conversational context — they are never stored permanently and are never used to train any model. Your Personal Licks stay on your device only.
Can I cancel my subscription?
Yes. Cancel anytime from your device's subscription manager (App Store for iOS or Google Play for Android). You keep access until the end of your billing period.
I'm a teacher. Do you have a plan for me?
Yes — the Educator tier is designed for teachers and school music programs. It includes student practice visibility, assignments, and school dashboards. It is currently in development with early access available on request; contact us to learn more.
How does the Praxis Coach work?
The Coach reads your pitch detection data from the current session plus your history, then responds to what you actually played. It adapts to your recurring weak spots over time. It's powered by a large language model with music-specific context — not a scripted lesson tree.
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